Subject: Re: need help
From: Yarngam Makan <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Wed, 12 Feb 2020 07:58:38 -0700 (MST)

customer received the hex key but is complaining it is too big..... customer needs the correct key, or wants to know the allen key size that goes to the handle bar bolts 

cannot attach picture... file is too large.... please check the picture from the case 

US agent has created a SO of this . You can inform the customer that the So has been created and will be shipped out soon 

From: "Yarngam Makan" <[email-masked]> 
To: "Saifullah Kar" <[email-masked]> 
Sent: Sunday, 26 January, 2020 04:26:07 
Subject: need help 

CASE1427533 
Offline Message from Dave: What size hex head is needed to tighten the handle C472867 Swagtron Support