From: Rosette Modiri <[email-masked]>
To: saurabh <[email-masked]>
Date: Tue, 11 Feb 2020 16:31:01 -0700 (MST)

Respected Sir, 

Please find below all RAs created on 02/11/2020 shift. 

RA 	querry 	feedback 
RA161338 	The unit keeps shutting off on. the battery can't hold a charge 	RA correctly created 
RA161335 	The battery side has stopped working, the LED light flashed 5 times. 	RA correctly created 
RA161337 	Customer charged the hoverboard fully but the unit only works for 5 minutes and then starts beeping. 	RA correctly created 
RA161338 	Swagger 8 scooter shows E5 code and does not work 	RA correctly created 
RA161340 	The left side completely stopped working. As per the customer, he was able to remove the cover and found out that the motherboard and a wire were burned out 	RA correctly created 
RA161341 	The scooter doesn’t turn on, after being fully charged. 	RA correctly created 
RA161344 	the unit is making horrible sound while riding, and facing battery issue as well. 	RA correctly created 
RA161352 	The unit stopped working and balancing. 	RA correctly created 
RA161351 	The scooter will not turn on or charge. Charger also reads green when its supposed to be red while charging. The charger also sparks when connected. 	RA correctly created 
RA161353 	Power button fell off and now the scooter wont turn on. 	RA correctly created 
RA161348 	The scooter doesn't turn on after hours of charging, when it was turned off it had a 30% battery. Actually it doesn’t turn on at all 	RA correctly created 
RA161356 	The scooter won't turn on. It's fully charged, when I plug it in to the charger the light is green and it's been a week. 	RA correctly created 
RA161358 	Loud clicking noise in the hoverboard when in use. 	RA correctly created 
RA161360 	Scooter is not turning on and charger stays green while charging. 	RA correctly created 

Kind Regards, 
Rosette