Subject: Re: Courtesy repair
From: Rosette Modiri <[email-masked]>
To: Nazmul Haque <[email-masked]>
Date: Mon, 10 Feb 2020 09:49:35 -0700 (MST)

get the picture of the unit, then you can create an RA for repair. 

From: "Nazmul Haque" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Monday, 10 February, 2020 21:50:20 
Subject: Courtesy repair 

Hi Rosette 

The customer does not have the receipt as it is a Christmas gift. 

Case no: CASE1435491 

Regards, 

Nazmul.