Subject: Re: CASE1432822
From: Rosette Modiri <[email-masked]>
To: Pankaj Thapliyal <[email-masked]>
Date: Mon, 10 Feb 2020 09:19:41 -0700 (MST)

Flagged, PFB the correct sheet. 

1.Name: 
2.Email: 
3.Home address: 
4.Best contact 
5.Product make and model: 
6.What happened: 
7.Proof of purchase: 

From: "Pankaj Thapliyal" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Saturday, 8 February, 2020 21:41:58 
Subject: CASE1432822 

CASE1432822 

Name: Lauren Center 
Email: [email-masked] 
Home address: 26807 Wilkes Dr Sun City Ca, 92585 
Best contact #: 951-663-6591 
Proof of purchase: Attached PDF 

What happened: I purchased a hoverboard for my daughter for Christmas from Walmart.com on December 13th. On February 2nd, when she went out to the garage to ride it, there was a very strong odor in our garage and a puddle of a wet substance under her overboard that was not there when she plugged it in to charge. Now the hoverboard will not turn on at all.