Subject: Need to be flagged
From: Nazmul <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Sat, 8 Feb 2020 07:49:02 -0700 (MST)

Hi Rosette, 

The customer has received back his unit from repair and as per the customer, it has not been repaired now asking for an exchange. I have created return authorization for repair. 

Unit is Swagtron SG-5, black and Case number is- CASE1434289 

Regards, 

Nazmul.