Subject: Re: Need to be flagged
From: Rosette Modiri <[email-masked]>
To: Nazmul Haque <[email-masked]>
Date: Fri, 7 Feb 2020 14:29:23 -0700 (MST)

can you tell the customer to send the unit in our technician will either repair or replace it? and let see as the only offer we can give is to exchange it as we can't refund and let me know about the customer's response. 

From: "Nazmul Haque" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Saturday, 8 February, 2020 01:47:46 
Subject: Need to be flagged 

Hi Rosette, 

As per the customer, it is his 4th scooter he is going to return, he is saying he will be giving a review on Business Bureau about our policies and lack of resolving customer's issue. 

Case: CASE1433506 

Regards, 

Nazmul.