Subject: Re: Need to be flagged
From: Rosette Modiri <[email-masked]>
To: Nazmul Haque <[email-masked]>
Date: Fri, 7 Feb 2020 12:01:27 -0700 (MST)

can you please ask the customer to provide us the picture of the charger with the metal piece which has fell out? 

From: "Nazmul Haque" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Saturday, 8 February, 2020 00:23:32 
Subject: Need to be flagged 

Hi Rosette, 

We have sent a charger to the customer as a courtesy and as per the customer, the new charger has broken after one use the metal pin has been fallen off. Now the customer is asking for another one. 

Case: CASE1431962 

Thank you. 

Regards, 

Nazmul.