Subject: delay in RA
From: Yarngam Makan <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Tue, 4 Feb 2020 15:07:20 -0700 (MST)

C2481034 Breanna Gonzalez 

receive unit in warehouse on 12/30/2019 
action in RA is advance replace.. 
new SO is not yet created as of today... 
customer is asking for status.