Subject: Re: Change the RA from repair to exchange
From: Rosette Modiri <[email-masked]>
To: Nazmul Haque <[email-masked]>
Date: Tue, 4 Feb 2020 14:52:21 -0700 (MST)

flagged 

From: "Nazmul Haque" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Wednesday, 5 February, 2020 02:39:11 
Subject: Change the RA from repair to exchange 

Hi Rosette, 

The customer came on chat and asking for a refund. Since the customer is out of 30 days return policy I have denied a refund, now the customer asking for an exchange. 

RA: RA159154 

Regards, 

Nazmul.