Subject: Re: wants unit return without repair.
From: Rosette Modiri <[email-masked]>
To: Yarngam Makan <[email-masked]>
Date: Tue, 4 Feb 2020 10:20:46 -0700 (MST)

The SO has been notated the customer is declining the paid repair, so the unit will be shipped back. 

From: "Rosette Modiri" <[email-masked]> 
To: "Yarngam Makan" <[email-masked]> 
Sent: Tuesday, 4 February, 2020 22:46:16 
Subject: Re: wants unit return without repair. 

flagged 

From: "Yarngam Makan" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Tuesday, 4 February, 2020 20:38:03 
Subject: wants unit return without repair. 

CASE1433232 
customer wants unit back ... denied services.... 
There are two SO.... one SO is for new purchased.....the other is for repair...