Subject: Re: status of RA
From: Rosette Modiri <[email-masked]>
To: Yarngam Makan <[email-masked]>
Date: Tue, 4 Feb 2020 07:52:04 -0700 (MST)

flagged 

From: "Yarngam Makan" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Tuesday, 4 February, 2020 03:27:01 
Subject: status of RA 

CASE1433213 customer is asking for status... 
RA153106 

Status of RA is close... in internal note ------- look forward to an upgrade however, in action ---- send voucher is selected.... 

customer send back X1 unit.... 
there is no new SO in customer page or no email in communication except RA email