Subject: bad review/comments on Social media
From: Yarngam Makan <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Mon, 3 Feb 2020 10:00:03 -0700 (MST)

CASE1432155 
customer is no longer eligible for prepaid shipping label.. purchase date is 13/11/2019 ... said will leave bad online review. 

said paying for $20 shipping label is not acceptable as it is a brand new product.