Subject: Re: CASE1432277 SG-5 pro upgrade
From: Rosette Modiri <[email-masked]>
To: Mohd <[email-masked]>
Date: Sun, 2 Feb 2020 10:32:32 -0700 (MST)

Please tell the customer to forward the picture of the scooter received, as this was already approved to SG-5 

From: "Mohd" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Sunday, 2 February, 2020 03:22:09 
Subject: CASE1432277 SG-5 pro upgrade 

CASE1432277 - Customer was promised to get an adv replacement and upgrade to SG-5 from SG-3 by Christine as per the RA's internal note. But after a long time wait, the customer received SG-3.