Subject: CASE1432277 SG-5 pro upgrade
From: "Mohd Samar. Iqbal" <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Sat, 1 Feb 2020 14:52:09 -0700 (MST)

CASE1432277 - Customer was promised to get an adv replacement and upgrade to SG-5 from SG-3 by Christine as per the RA's internal note. But after a long time wait, the customer received SG-3.