Subject: Wants repair but doesn't have receipt as it was a Christmas gift
From: "Mohd Samar. Iqbal" <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Thu, 30 Jan 2020 08:27:57 -0700 (MST)

CASE1429152 - Wants repair but doesn't have the receipt as it was a Christmas gift, told him to try to get it but he is unable. Could we provide free repair as a one-time courtesy?