Subject: Customer wants replacement and free RSL
From: "Mohd Samar. Iqbal" <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Thu, 30 Jan 2020 08:15:52 -0700 (MST)

I have RA152944 and RA146460 

The customer says it has been repaired twice, now I want RSL and exchange. 

The customer says" I'm not sure if you understand what I am asking. There are two things: Cover the shipping cost and replace my scooter considering this will be my THIRD TIME having to send it.." 

Case - CASE1428552