Subject: Re: refund or repair
From: Rosette Modiri <[email-masked]>
To: Yarngam Makan <[email-masked]>
Date: Wed, 29 Jan 2020 14:04:50 -0700 (MST)

the item will be shipped back to customer, RA has been forwarded to the repair team 

From: "Yarngam Makan" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Thursday, January 30, 2020 2:10:15 AM 
Subject: refund or repair 

RA156372 
C2533029 Jerry Burbank 
PENDING RECEIPT 
customer is asking for status of the ra internal note in ra says refund but action says repair/replace. 

technicians have repair the unit by replacing the mainboard