Subject: Re: wants courtesy repair
From: Rosette Modiri <[email-masked]>
To: Mohd <[email-masked]>
Date: Mon, 27 Jan 2020 12:30:31 -0700 (MST)

no we are not providing a free repair, they are too far OOW. 

From: "Rosette Modiri" <[email-masked]> 
To: "Mohd" <[email-masked]> 
Sent: Monday, January 27, 2020 11:48:02 PM 
Subject: Re: wants courtesy repair 

flagged 

From: "Mohd" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Monday, January 27, 2020 3:25:24 AM 
Subject: wants courtesy repair 

CASE1428195 - Customer is out of warranty and wants free repair as the unit has been repaired twice in last year and wasn't used much and missed warranty recently, it got expired on 29th Dec 2019. She says let the management to look at my request.