Subject: Sync case
From: "Mohd Samar. Iqbal" <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Mon, 27 Jan 2020 09:15:09 -0700 (MST)

CASE1427078 - She is not able to sync the remote with NG-1, you provided her steps to connect but still not able.