Subject: Charging port overheated
From: Nazmul <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Fri, 24 Jan 2020 16:27:05 -0700 (MST)

Hi Rosette, 

As per the customer charging port overheated and burn customer's daughter's hand 

1)Name: Erin Lesnock 

2) Email address: [email-masked] 

3)Home address: 1120 Alexis Ave NE Corydon IN 47112 

4)Best contact phone number: 616-820-5112 

5)Product make and model: Swagtron T580 hoverboard 

6) 8yo daughter went to unplug her hoverboard after it had been charging for a few hours. One hand on the plug, one hand steadying the hoverboard. She pulled the plug which brushed against her hand, causing redness and a black smudge. The charger cord was extremely hot and partially melted. 

Regards, 

Nazmul.