From: Rosette Modiri <[email-masked]>
To: Pankaj Thapliyal <[email-masked]>
Date: Fri, 24 Jan 2020 08:54:38 -0700 (MST)

Hi Pankaj, 

Please find below what Ryan said regarding the case CASE1425756 

Based on this, I think what the customer actually needs are the screw, standoff, and nut that I'm holding in my hand. Share this information with the customer and ask them to verfiy if their latch is actually missing, or just flipped inward like in my pictures. We should also find out if they have those three parts. If they do not, we would need to make an order for those, not the Collar Latch Lock. The three items are all 2000KW