Subject: Re: Smoke from the unit
From: Rosette Modiri <[email-masked]>
To: Nazmul Haque <[email-masked]>
Date: Thu, 23 Jan 2020 16:08:31 -0700 (MST)

when it comes to fire and smoke and injury claims, we would definitely like a little more detail. "Hoverboard started smoking" isn't very specific. Was the item being used at the time? was it being charged, and for how long is it normally charged? Please be sure to read the Incident report template: in our google doc. 

Thanks. 

From: "Nazmul Haque" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Friday, 24 January, 2020 03:10:53 
Subject: Smoke from the unit 

Hi Rosette, 

Please check the information below- 

1. Name: Erma Rose 

2. Email address: [email-masked] 

3. Home address: Winnsboro La 71295 
214-394-0339 

4. Best contact phone number: 214-394-0339 

5. Product make and model: Swagtron T882 Hero Black 

6. Brief Description of what happened: The Hoverboard started smoking 

7. Proof of purchase attached in the attachment. 

Regards, 

Nazmul.