Subject: Re: Cases count
From: Rosette Modiri <[email-masked]>
To: Mohd <[email-masked]>
Date: Thu, 23 Jan 2020 11:06:58 -0700 (MST)

Please advised the customer of the below update : 

It cannot be adjusted as far as I can tell. I might not have the right tools to do it though. It absolutly should not be disconnected from the bike though, as this will cause the bike to collapse. 

From: "Mohd" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Thursday, 23 January, 2020 05:05:27 
Subject: Cases count 

CASE1388456 and CASE1427953 Re-opened cases 

CASE1428099-- CASE1428504-- Support 

33 re-opened cases + 25 Support cases + 12 Chats = 70 Cases