Subject: CASE1427547 - Feedback
From: Rosette Modiri <[email-masked]>
To: Shaitan Singh <[email-masked]>
Date: Wed, 22 Jan 2020 16:24:43 -0700 (MST)

Hi Shaitan, 

The customer here, needs the Fender part, the case was correctly handled but in your email, you should only mention that to send the unit and technician will fix instead of saying the technician will repair or replace it. 

Thanks 

Rosette,