Subject: Re: CASE1424617
From: Rosette Modiri <[email-masked]>
To: Pankaj Thapliyal <[email-masked]>
Date: Wed, 22 Jan 2020 08:50:13 -0700 (MST)

Please get the picture of the box and customer's phone number. We'll follow UPS damage claim. 

From: "Pankaj Thapliyal" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Wednesday, 22 January, 2020 20:36:28 
Subject: Re: CASE1424617 

customer is saying that he got the unit broken and it was delivered on 6 of January. SO1412305 

He wants the LCD assembly free. It is for $39.99. 

CASE1424617 

From: "Rosette Modiri" <[email-masked]> 
To: "Pankaj Thapliyal" <[email-masked]> 
Sent: Wednesday, 22 January, 2020 04:10:03 
Subject: Re: CASE1424617 

flagged 

From: "Pankaj Thapliyal" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Wednesday, 22 January, 2020 04:05:27 
Subject: CASE1424617 

CASE1424617 

Customer want power button for swagcycle envy 

confirm me the SKU