Subject: Re: Wrong charger sent
From: Rosette Modiri <[email-masked]>
To: Nazmul Haque <[email-masked]>
Date: Tue, 21 Jan 2020 15:26:29 -0700 (MST)

Thanks, RA has been created and RSL provided. as soon as the customer returns the part , we'll create the correct SO 

From: "Nazmul Haque" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Wednesday, 22 January, 2020 03:00:05 
Subject: Wrong charger sent 

Hi Rosette, 

Customer ordered SG-1 charger and we sent a charger which is compatible with SG-1, SG-2 Swagboard NG-1 now the customer is saying the charger does not fit in the unit as the charger we sent is having 3 prongs and I can see in the charging port it is only one prong. 

Sales order number-SO1418888 

I have created a return authorization for the charger. 

RA number is-RA159946 

Regards, 

Nazmul.