Subject: Re: issue with replacement envy again..
From: Rosette Modiri <[email-masked]>
To: Yarngam Makan <[email-masked]>
Date: Tue, 21 Jan 2020 11:00:34 -0700 (MST)

The Damage Investigation has been opened. Please let the customer know that UPS will make 3 attempts to pick up it up. Please instruct the customer they do not need to be present, but the package needs to accessible for the driver. The inspection can take up to 8 business days and we will contact them once we receive the results. 

From: "Rosette Modiri" <[email-masked]> 
To: "Yarngam Makan" <[email-masked]> 
Sent: Tuesday, 21 January, 2020 23:18:52 
Subject: Re: issue with replacement envy again.. 

re-flagged 

From: "Yarngam Makan" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Tuesday, 21 January, 2020 22:12:28 
Subject: Re: issue with replacement envy again.. 

8132051900 

From: "Yarngam Makan" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Monday, January 20, 2020 9:12:20 PM 
Subject: issue with replacement envy again.. 

Michelle Mai 
8:43 PM 
The back wheel axel or something is bent and the plastic around the tire is cracked, also the kickstand rubber is ripped. Because it is bent it doesn’t allow the wheel to move 

C2525116 Michelle Mai