Subject: Re: Discount
From: Nazmul <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Sun, 19 Jan 2020 10:42:02 -0700 (MST)

Ok I got it. Thank you. 

Regards, 

Nazmul. 

From: "Rosette Modiri" <[email-masked]> 
To: "Nazmul Haque" <[email-masked]> 
Sent: Sunday, 19 January, 2020 22:58:16 
Subject: Re: Discount 

please apologize for the error email previously sent and inform the customer that the coupon code can't be applied once the order is placed but you can offer them a refund if the wish so as they're still within the holiday refund period 

From: "Nazmul Haque" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Sunday, 19 January, 2020 20:12:29 
Subject: Discount 

Dear Rosette, 

Customer forgets to apply shop2019 and ask to refund the discounted amount and someone replied from my ID on 12/3/2019 that the customer will get the discounted amount refunded and now the customer is asking for the refund. 

Case no- CASE1394356 

Regards, 

Nazmul.