Subject: Re: Order A received B - Damaged
From: Rosette Modiri <[email-masked]>
To: sumit prajapati <[email-masked]>
Date: Sun, 19 Jan 2020 09:30:30 -0700 (MST)

This customer has already been sent a free RSL to return the unit for a refund but he has never responded to our email 

From: "sumit prajapati" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Wednesday, 25 December, 2019 23:53:35 
Subject: Order A received B - Damaged 

Hi, 

The customer has received a different color and model. The unit is also damaged. 

Case: CASE1412547