Subject: Re: Charger got fire
From: Rosette Modiri <[email-masked]>
To: Mohd <[email-masked]>
Date: Sun, 19 Jan 2020 09:16:59 -0700 (MST)

re-flagged it 

From: "Mohd" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Sunday, 29 December, 2019 19:47:16 
Subject: Re: Charger got fire 

The customer has provided all the information. Please check 

From: "Rosette Modiri" <[email-masked]> 
To: "Mohd" <[email-masked]> 
Sent: Sunday, 29 December, 2019 06:31:49 
Subject: Re: Charger got fire 

Please get the requested info and re-flag me the case. 

From: "Mohd" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Sunday, 29 December, 2019 06:11:12 
Subject: Charger got fire 

CASE1414096 

have had Swagboard T881 Twist Remix for 1 week for my child’s Christmas gift and the charger almost caused an electrical fire. 
Unplugged immediately. Please advise on the replacement of charger and time of wait for a replacement. 

I have asked him 6 questions, I am waiting for his reply.