Subject: Re: Need to be flagged
From: Rosette Modiri <[email-masked]>
To: Nazmul Haque <[email-masked]>
Date: Sun, 19 Jan 2020 08:16:14 -0700 (MST)

SO1415965 : as per this SO, unit got delivered on 01/07/2020, and the original SO was SO1397295. Please let me know if is there any misunderstanding. 

From: "Nazmul Haque" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Wednesday, 8 January, 2020 22:48:45 
Subject: Need to be flagged 

Hi Rosette, 

Here are two cases need to be flagged, 

Customer was told that shipping has been expedited but tracking number has not been generated yet, 

SO-SO1415965 

Phone: 2672522559 

We sent a charger as courtesy and customer received the wrong charger. Customer ordered NG-1 charger and receives Hoverboard's charger 

SO- SO1413241 
Regards, 

Nazmul.