Subject: Re: Escalated for RSL
From: Rosette Modiri <[email-masked]>
To: sumit prajapati <[email-masked]>
Date: Fri, 17 Jan 2020 09:50:52 -0700 (MST)

Free RSL approved, but we can't provide the shipping box. I have emailed the customer. Please close the case 

From: "Rosette Modiri" <[email-masked]> 
To: "sumit prajapati" <[email-masked]> 
Sent: Friday, 17 January, 2020 21:46:27 
Subject: Re: Escalated for RSL 

flagged 

From: "sumit prajapati" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Friday, 17 January, 2020 20:41:48 
Subject: Escalated for RSL 

Hi, 

The customer is adamant, wants to get RSL and box for return. 
Case: CASE1424960