Subject: Escalated for RSL
From: Sumit Prajapati <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Fri, 17 Jan 2020 08:11:48 -0700 (MST)

Hi, 

The customer is adamant, wants to get RSL and box for return. 
Case: CASE1424960