Subject: Re: Wrong charger
From: Rosette Modiri <[email-masked]>
To: Nazmul Haque <[email-masked]>
Date: Thu, 16 Jan 2020 12:14:56 -0700 (MST)

can you please tell the customer to send you pic of the front side of the charger? 

From: "Nazmul Haque" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Wednesday, 15 January, 2020 02:25:14 
Subject: Wrong charger 

Hi Rosette, 

NG-1 charger was missing from the box and we sent a charger as a one-time courtesy. Now the customer is complaining that it is a hoverboard's charger and it does not fit in the skateboard. 

I have checked the SO and it was created for NG-1 only. 

Please look into this case. The customer was on chat. 

SO- SO1413241 

Regards, 

Nazmul.