Subject: Re: Cargo racks bolts
From: Rosette Modiri <[email-masked]>
To: Mohd <[email-masked]>
Date: Tue, 14 Jan 2020 16:25:14 -0700 (MST)

they need 4 bolts for each cargo rack and we can provide the missing parts . Please process a courtesy SO here 

From: "Mohd" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Wednesday, 15 January, 2020 03:50:23 
Subject: Re: Cargo racks bolts 

From: "Rosette Modiri" <[email-masked]> 
To: "Mohd" <[email-masked]> 
Sent: Wednesday, January 15, 2020 1:23:12 AM 
Subject: Re: Cargo racks bolts 

Please get the pics to confirm that they received only 2 bolts then I'll raise the issue to the relevant team 

From: "Mohd" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Tuesday, 14 January, 2020 04:01:16 
Subject: Cargo racks bolts 

CASE1422949 - Customer says he received only two bolts with the EB-5 cargo racks, he needs 4. Does the rack require 4 bolts or just 2? If 2 then how do they install it with two extra holes? It is a general question, many customers have been raising this issue, please help with an update.