Subject: Issue still persists after repair - Customer wants refund.
From: Sumit Prajapati <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Tue, 14 Jan 2020 14:41:25 -0700 (MST)

Hi, 

The sent back the unit of repair after repair, the issue still persists and the customer wants a refund now. 
Case: CASE1413220