Subject: Re: Another case for courtesy repair.
From: Rosette Modiri <[email-masked]>
To: Nazmul Haque <[email-masked]>
Date: Tue, 14 Jan 2020 14:06:52 -0700 (MST)

free repair approved 

From: "Nazmul Haque" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Tuesday, 14 January, 2020 22:55:36 
Subject: Re: Another case for courtesy repair. 

Yes, I have already informed and customer asks for free repair. 

Regards, 

Nazmul. 

From: "Rosette Modiri" <[email-masked]> 
To: "Nazmul Haque" <[email-masked]> 
Sent: Tuesday, 14 January, 2020 22:48:50 
Subject: Re: Another case for courtesy repair. 

did you already inform customer that they're out of warranty? if not please push back for the first time and let me know 

From: "Nazmul Haque" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Friday, 10 January, 2020 19:41:52 
Subject: Re: Another case for courtesy repair. 

Sorry it's 2018 

Regards, 

Nazmul. 

From: "Nazmul" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Friday, 10 January, 2020 04:17:08 
Subject: Another case for courtesy repair. 

Hi Rosette, 

Customer purchased the unit on 9th December 2019 and asking for a courtesy repair. 

Case number-CASE1416881 

Regards, 

Nazmul.