Subject: Re: Need exchange
From: Rosette Modiri <[email-masked]>
To: sumit prajapati <[email-masked]>
Date: Tue, 14 Jan 2020 11:03:28 -0700 (MST)

We do not have any SG-5 for an exchange at this time, we can have it sent it to be addressed by our lead tech unless he wishes to wait until more arrive in stock to have it replaced. 

From: "Rosette Modiri" <[email-masked]> 
To: "sumit prajapati" <[email-masked]> 
Sent: Tuesday, 14 January, 2020 23:23:20 
Subject: Re: Need exchange 

flagged 

From: "sumit prajapati" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Friday, 10 January, 2020 05:37:44 
Subject: Need exchange 

Hi, 

The customer wants to exchange the unit as the issue could not be fixed up after two repairs. 
Case: CASE1421492