Subject: Re: sheet for fire/injury/smoke claim CASE1408554
From: Rosette Modiri <[email-masked]>
To: Saifullah Kar <[email-masked]>
Date: Tue, 14 Jan 2020 10:40:21 -0700 (MST)

flagged 

From: "Saifullah Kar" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Friday, 10 January, 2020 18:15:02 
Subject: sheet for fire/injury/smoke claim CASE1408554 

1) Customer Name: Brian stevens, 
2) Email Adress: [email-masked], 
3) Home Address: Brian Stevens 
391 BOLIVAR ST 
CANTON MA 02021-3201 
United States 

4) Best contact phone number: (781) 562-1206 

5) Product make and model: SWAGTRON SG-5 SWAGGER 5 FOLDING ELECTRIC SCOOTER, BLACK 

7)Brief Description of what happened: You guys sent me a used broken charger! Its missing the rubber peace so prongs were exposed i didnt relize it at first so when i went to charge it spark flew out from charger as well from unit. 

Customer had received a broken turbo lock and we had provided him another one as a courtesy after that he purchased a charger from us and the above scenario happened. 
proof of puchase: SO1382522