Subject: Re: Customer has dispute with warranty.
From: Rosette Modiri <[email-masked]>
To: sumit prajapati <[email-masked]>
Date: Tue, 14 Jan 2020 09:39:28 -0700 (MST)

Hi , 

Please our units are water-resistant, but not water-proof. so we do not cover any water damage in the unit 

From: "sumit prajapati" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Saturday, 11 January, 2020 21:31:50 
Subject: Customer has dispute with warranty. 

Hi, 

The customer has a dispute with the product warranty as he used the unit in rain and saying that "it is not mentioned in warranty details that I can not use the scooter in rain or it does not cover". 

Case: CASE1420751