Subject: Re: Smoked unit
From: Rosette Modiri <[email-masked]>
To: sumit prajapati <[email-masked]>
Date: Tue, 14 Jan 2020 09:14:24 -0700 (MST)

As discussed, We need pics if there are any of both of these incidents. 

From: "Rosette Modiri" <[email-masked]> 
To: "sumit prajapati" <[email-masked]> 
Sent: Tuesday, 14 January, 2020 21:03:19 
Subject: Re: Smoked unit 

flagged 

From: "sumit prajapati" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Tuesday, January 14, 2020 4:18:30 AM 
Subject: Smoked unit 

Hi, 

The customer had complaint that the unit got smoked and burning smell. 

Hello yes the user is safe, 
1. Hannah Ellis 
[email-masked] 
3. 1213 Seminole ave Mansfield Ohio 
4. 4196322392 
5. Swagtron T882 Hero 
6. My daughter was riding the unit in the house when the unit started to smoke and smelled of burning electric unit would not turn off. Now unit is off it will not turn back on. 
6. Proof of purchase attached in image. 

Case: CASE1422753