Subject: Re: Dispute for shipping cost refund
From: Sumit Prajapati <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Mon, 13 Jan 2020 12:26:33 -0700 (MST)

Customer placed order on Monday (23rd, December 2019). Kindly look into this. 
Thanks! 

From: "Rosette Modiri" <[email-masked]> 
To: "sumit prajapati" <[email-masked]> 
Sent: Monday, 13 January, 2020 23:42:03 
Subject: Re: Dispute for shipping cost refund 

No we cannot refund this. 

From: "sumit prajapati" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Monday, January 13, 2020 10:40:39 PM 
Subject: Dispute for shipping cost refund 

Hi, 

The customer had paid for next day delivery but received the order by the 3rd day. Now, the customer wants to get the refund of $100 against one day delivery failed. 
Case: CASE1422613