Subject: UPS investigation, package lost
From: "Mohd Samar. Iqbal" <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Mon, 13 Jan 2020 10:15:00 -0700 (MST)

I am still waiting for you to solve that I never received my scooter with Order # 414502 and it is time to make the first payment; UPS went to my house and they say they have the report please help me thank you 

His package got lost, still under investigation. The investigation was started on 22 December. Above his order number and this is the tracking number - Number 1Z6AE2020397865093