Subject: Re: Email issue
From: Rosette Modiri <[email-masked]>
To: Mohd <[email-masked]>
Date: Mon, 13 Jan 2020 08:38:52 -0700 (MST)

flagged 

From: "Mohd" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Monday, January 13, 2020 7:53:48 PM 
Subject: Email issue 

[ https://277620.app.netsuite.com/app/common/entity/custjob.nl?id=48882260 | https://277620.app.netsuite.com/app/common/entity/custjob.nl?id=48882260 ] 

When a customer comes on chat and has an issue which is escalated and we tell them you will be contacted, so when we get the solution we email them from their customer's page if they are registered. When we email them from their page, it choose lsmindia.com not swagtron.com. What should we do in this case?