Subject: Fwd: Swagtron Customer Support
From: "Mohd Samar. Iqbal" <[email-masked]>
To: Saifullah Kar <[email-masked]>
Cc: Rosette Modiri <[email-masked]>
Date: Sat, 11 Jan 2020 15:36:10 -0700 (MST)

----- Forwarded Message -----
From: "Amy McDaniels ([email-masked])" <[email-masked]>
To: "mohd iqbal" <[email-masked]>
Sent: Saturday, January 11, 2020 11:55:36 PM
Subject: Re: Swagtron Customer Support

I was told UPS would be picking it up Monday for a full refund to me not to start an investigation. 

Amy

Sent from my iPhone

> On Jan 11, 2020, at 1:16 PM, Mohd Iqbal ([email-masked]) <[email-masked]> wrote:
> 
> Dear Amy,
> 
> Thank you for contacting us, 
> 
> We are sorry for the miscommunication and to inform you but UPS investigation will be started and UPS will attempt to pick the unit up once a day for the next business days starting Monday, 01/13/2020. We will need you to have the unit ready for them to pick up or they won't pick it up. Once it is done, you will be contacted. 
> 
> Do let us know if you have any queries. 
> 
> Regards,
> 
> Swagtron Customer Support