Subject: Re: Not updated in RA
From: Rosette Modiri <[email-masked]>
To: Pankaj Thapliyal <[email-masked]>
Date: Sat, 11 Jan 2020 11:35:53 -0700 (MST)

Update from sarah : 

I can authorize and advanced replace, however the unit is not in stock so it would not ship for a couple of weeks most likely. If customer wants a refund , we can give them one since they purchased from us. Please let a supervisor know how the customer wants to proceed so we can update the records if needed. 

@Please check this with customer 

From: "Rosette Modiri" <[email-masked]> 
To: "Pankaj Thapliyal" <[email-masked]> 
Sent: Saturday, 11 January, 2020 05:07:39 
Subject: Re: Not updated in RA 

flagged 

From: "Pankaj Thapliyal" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Saturday, 11 January, 2020 03:40:49 
Subject: Not updated in RA 

As per the tracking, unit is delivered to us but not updated in RA. 

RA157510 

Customer page: [ https://277620.app.netsuite.com/app/common/entity/custjob.nl?id=48972693 | https://277620.app.netsuite.com/app/common/entity/custjob.nl?id=48972693 ] 

Tracking number: 1ZX865V09097333006