Subject: Re: Customer got the damaged unit
From: Rosette Modiri <[email-masked]>
To: Pankaj Thapliyal <[email-masked]>
Date: Sat, 11 Jan 2020 09:16:25 -0700 (MST)

this unitb was only delivered yesterday and its updated today in NS, so customer needs to wait as technicians will do the inspection first 

From: "Pankaj Thapliyal" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Saturday, 11 January, 2020 19:59:57 
Subject: Re: Customer got the damaged unit 

The customer wants to know the status of the complains and the UPS claim is not approved yet as per the RA. 

From: "Rosette Modiri" <[email-masked]> 
To: "Pankaj Thapliyal" <[email-masked]> 
Sent: Monday, December 23, 2019 8:23:56 PM 
Subject: Re: Customer got the damaged unit 

flagged 

From: "Pankaj Thapliyal" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Monday, 23 December, 2019 19:21:14 
Subject: Re: Customer got the damaged unit 

Case: https://277620.app.netsuite.com/app/crm/support/supportcase.nl?id=77115356 

From: "Pankaj Thapliyal" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Monday, 23 December, 2019 19:14:30 
Subject: Customer got the damaged unit 

Customer got the damaged unit. box was damaged too. It was camed back form repair. ( RA154480) 

Name: Mansur Sabirdjanov 

contact number: 7863425253 

Email: [email-masked] 

SO: [ https://277620.app.netsuite.com/app/accounting/transactions/salesord.nl?id=81368469&whence= | https://277620.app.netsuite.com/app/accounting/transactions/salesord.nl?id=81368469&whence= ]