Subject: Re-opened cases
From: Rosette Modiri <[email-masked]>
To: Swagtron <[email-masked]>
Date: Fri, 10 Jan 2020 18:51:14 -0700 (MST)

Hi Team, 

I need everyone to close the re-opened cases at the start of the shift before grabbing any support or RMA cases. 

Thanks for your understanding. 

Kind Regards, 
Rosette