Subject: After two repair, issue could not be resolved.
From: Sumit Prajapati <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Fri, 10 Jan 2020 12:29:54 -0700 (MST)

Hi, 

The customer is angry as the issue could not be resolved after two times of repair. The customer wants a refund or replacement now. 
Case: CASE1421561