Subject: Re: got missig product and packages was half open
From: Pankaj Thapliyal <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Fri, 10 Jan 2020 11:52:51 -0700 (MST)

rose: 

From: "Pankaj Thapliyal" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Friday, December 20, 2019 8:29:59 AM 
Subject: Re: got missig product and packages was half open 

PFA the pics of the product 

From: "Rosette Modiri" <[email-masked]> 
To: "Pankaj Thapliyal" <[email-masked]> 
Sent: Friday, 20 December, 2019 03:00:17 
Subject: Re: got missig product and packages was half open 

Picture of the missing parts and box 

From: "Pankaj Thapliyal" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Friday, 20 December, 2019 02:10:34 
Subject: Re: got missig product and packages was half open 

He had purchsed the unit from us and the order number is 395925. 

SO: https://277620.app.netsuite.com/app/accounting/transactions/salesord.nl?id=80776404&whence= 

Customer page: https://277620.app.netsuite.com/app/common/entity/custjob.nl?id=48849537 

From: "Rosette Modiri" <[email-masked]> 
To: "Pankaj Thapliyal" <[email-masked]> 
Sent: Friday, 20 December, 2019 02:04:14 
Subject: Re: got missig product and packages was half open 

can you please get the proof here. 

From: "Pankaj Thapliyal" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Thursday, 19 December, 2019 06:05:44 
Subject: got missig product and packages was half open 

Customer says he got missig product and packages was half open. 

Case ID: [ https://277620.app.netsuite.com/app/crm/support/supportcase.nl?id=76979883&whence=&cmid=1576715141430_20585 | https://277620.app.netsuite.com/app/crm/support/supportcase.nl?id=76979883&whence=&cmid=1576715141430_20585 ] 

battery charger, no assembly instructions 

Customer page: [ https://277620.app.netsuite.com/app/common/entity/custjob.nl?id=48849537 | https://277620.app.netsuite.com/app/common/entity/custjob.nl?id=48849537 ]